Delivery & Returns
Unless otherwise agreed in writing by the seller, delivery of the goods shall take place at the address set out in the delivery note only.
The buyer will be responsible for the offloading of the goods. Good are delivered on pallets and require a forklift or team of staff to offload. If you do not have a forklift or staff to help offload the couriers vehicle please do contact us.
Our online prices when an add to cart options is available, means delivery is included unless specified elsewhere during the checkout process. Delivery applies to England and Wales only. Deliveries to Scotland can be made via a Quote process only. Please Contact us for a FREE no obligation quote today.
Delivery will be made by the seller or a courier nominated by the seller during normal business hours (Excluding bank or public holidays). The seller may levy additional charges for any deliveries made at the buyers request outside such hours.
The seller shall be responsible for any damage, shortage or loss in transit, provided that the buyer notifies the seller within 3 days of delivery or the proposed delivery date.
The buyer may return the goods at any time within 30 days of delivery or collection it is not satisfied with the goods.
Goods returned as part of the sellers 30 day money back guarantee must be returned at the buyers expense for carriage.
All goods returned must be sent in the original packaging otherwise handling charges will be incurred.
For more information please contact sales@hcss.co.uk